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Most people will only make an HVAC replacement once in their lifetime. It can be a stressful experience, especially if you don’t have a trusted HVAC company in your corner. Looking up information on the internet is a good place to start, however, the information you’ll find can be confusing and sometimes just wrong. Your about to spend a large amount of money on something that you rarely ever see and normally take for granted….until it fails!

Finding the correct contractor to handle your installation is the most important thing you’ll do during this process. Truly, this is one purchase that you really will get what you pay for and the wrong selection of contractor and system type or your home will haunt you for many year to come.

Normally the process begins with either a recommendation, from one of our J.R. Perkins technicians, that a new HVAC system is needed, or by the customer inquiring about a new system.
Our Comfort Consultant reviews how the current system is installed and finds answers to important questions such as:

–>Is it a packaged unit all together on the roof or is it a split system that has a portion on the ground and another inside the home?
–>If a crane is needed to move the new unit into place, what size does it need to be?
–>Is the unit a heat pump, or does it use a gas furnace?
–?If it is a package system, is it installed on a stand and elbow or on a roof curb?
–>If it is a split system is the inside unit in the garage, a closet, or the attic?
–>Is the door or attic access large enough to get the old unit out and the new unit in?
–>Is the thermostat wire the correct size, what type of breaker is needed for the electric panel?
–>What concerns does the customer have that need to be addressed during the new unit installation process?
–>Does ductwork need to be made or adjusted to accommodate the new system?

The engineering visit looks at all the aspects of the future installation process, in order to establish a Scope of Work to ensure the job goes smoothly with minimum interruption to the family or business. Once all of these questions are answered, the new system is selected, then we set an installation date and establish what size installation crew is needed to accomplish the scope of work. The installation crew is briefed on the job site particulars, they get copies of all the pictures taken during the engineering visit, and if need be, the estimator will arrive with the install crew for final instructions and introductions.

Upon completion of the installation, the new system is started and tested, (commissioned), and the customer is given some training on the use of the new system controls. The system is started in Heating for the winter and Cooling for the summer and tested that way. Our installation process has us coming back a week or so later for a final test and to help the customer with any questions they may have. Six months later, we return once again to start the system to operate for the seasonal temperature change. Pictures are taken of the newly installed system and they are saved to the customers digital file for future reference.

It’s a lot of work, HOWEVER a good process is a sign of an organized and efficient contractor that will provide you a proper installation and excellent service afterwards.

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